THE SHELLY STORY

The Shelly Story

Customer Service

Since its inception, Shelly Home Company has operated out of the desire to offer our customers the highest degree of quality, value, and customer service. Taking care of our customers is the mainstay of our advertising through the customer referrals that follow. We have satisfied customers living in Shelly Home Company-built homes in Alamo Heights, TX, Terrell Hills, TX, Olmos Park, TX, and throughout the Texas Hill Country. 

"In 2004, we were given a lifetime Pacesetter Award by Custom Home Magazine for Custom Builder in the US with the best customer service. "I was certainly honored. They told me there were over 120 applicants, and we've improved since then." - Keith Shelly, President.

Please feel free to contact us for references.

“Check a builder’s references, and if you get a chance, see how clean he/she keeps their truck. If it’s a wreck, guess what? Your job site will be a wreck, too. We treat each project as if it were our own.” – Keith Shelly. President

Our Team Works Together

At Shelly Home Company, we understand the challenges facing homeowners planning to build or remodel. Our team brings extensive experience, knowledge of construction, and determination to make owning a custom home rewarding for clients.

Our project managers monitor the building process to ensure thorough quality control and homeowner satisfaction. We guide the homeowner through the various stages of construction, including meeting specifications, making selections, budgeting allowances, and executing plans. 

Regular status meetings are held at the job site to keep the homeowner updated and involved in the building process. Customer attention continues long after construction is complete with a two-year comprehensive warranty and a courtesy cosmetic touchup for new construction.

If you are ready to build or remodel your home, Shelly Home Company is here for you.

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